FAQ
Q: What materials are your baby clothes made from?
A: Our baby clothes are primarily made from high-quality organic cotton, ensuring maximum comfort and safety for your little ones.
Q: How do I place an order?
A: Simply browse our collections, add your desired items to the cart, and follow the checkout process. If you need any assistance, feel free to contact our customer service team (info@brunosniche.com).
Q: Do you do restocks?
A: Yes, you can sign up for our newsletter for updates on all restocks, promotions and releases.
Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, and other secure payment methods. You can see the full list of accepted payment methods at checkout.
Q: Do you offer international shipping?
A: Yes, we offer international shipping to European countries. Shipping rates and delivery times will be calculated at checkout.
Q: How long will it take to receive my order?
A: Order processing takes 1-2 business days. Delivery times vary based on your location. Standard shipping typically takes 2-5 business days.
Q: Can I track my order?
A: Yes, once your order has shipped, you will receive a shipment confirmation email with a tracking number.
Q: Where is my order?
A: If your order hasn't arrived when you were expecting it then please contact us at info@brunosniche.com
Q: What is your return policy?
We offer a 14-day return policy for unused items in their original packaging. Please visit our Returns and Refunds page for detailed information.
Q: How do I care for the baby clothes?
A: For best results, we recommend washing our baby clothes in cold water with like colors and tumble drying on low heat.
Q: Do you have a physical store?
A: Currently, we operate exclusively online to serve customers in Europe.
Q: How can I contact customer service?
A: You can reach our customer service team via email at info@brunosniche.com or by phone at +36202788207. We are here to help with any questions or concerns.
Q: Are your products safe for newborns?
A: Absolutely. Our products are made from organic cotton and are designed with the safety and comfort of your newborn in mind.
Q: How does your charity donation work?
A: A portion of every purchase is donated to charities supporting children in Africa. Your purchase helps provide essential items and resources for children in need.